Shipping Policy

Effective Date: July 8, 2026

At Khiamals Sarees, we are committed to delivering your order safely and on time. Every product is carefully inspected, packed, and shipped to ensure it reaches you in excellent condition.

Order Processing

• All orders are processed after successful payment confirmation.

• Ready-to-ship products are generally dispatched within 2–5 business days.

• Customized, stitched, or made-to-order products may require 7–21 business days (or as communicated at the time of purchase) before dispatch.

• Orders are processed only on business days (Monday to Saturday), excluding public holidays.

Shipping Within India

• We ship to most locations across India through trusted courier partners.

• Estimated delivery time is 3–7 business days after dispatch, depending on the destination.

• Deliveries to remote or non-serviceable areas may take additional time.

International Shipping

• We ship internationally to selected countries.

• International delivery timelines generally range from 7–15 business days after dispatch, depending on the destination country and customs clearance.

• Customers are responsible for any applicable customs duties, import taxes, VAT, or other charges levied by the destination country. These charges are not included in the product or shipping cost unless specifically mentioned.

Shipping Charges

• Shipping charges, if applicable, will be calculated and displayed during checkout before payment.

• Promotional offers such as free shipping will be clearly mentioned on the website whenever applicable.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation via email and/or SMS/WhatsApp containing your tracking number and courier details. You can use this information to monitor your shipment's progress.

Delivery Attempts

Our courier partners generally make multiple delivery attempts. If delivery cannot be completed due to an incorrect address, recipient unavailability, or failure to respond, the shipment may be returned to us. Additional shipping charges may apply for re-dispatch.

Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information while placing an order.

Khiamals Sarees shall not be responsible for delays, failed deliveries, or additional shipping costs arising from:

• Incorrect or incomplete address

• Incorrect contact number or email address

• Recipient unavailable at the delivery location

Delays Beyond Our Control

While we strive to deliver every order within the estimated timeline, delays may occasionally occur due to circumstances beyond our control, including:

• Natural disasters

• Severe weather conditions

• Government restrictions

• Public holidays

• Transportation disruptions

• Customs clearance procedures

• Courier service delays

In such situations, we appreciate your patience and understanding.

Damaged or Tampered Packages

If your package appears damaged or tampered with at the time of delivery:

• Do not accept the package if possible.

• Take clear photographs of the package.

• Contact our customer support within 48 hours of the delivery attempt.

We will investigate the matter with our logistics partner and work towards an appropriate resolution.

Partial Shipments

In certain cases, multiple products from the same order may be shipped separately based on product availability or packaging requirements. You will be informed if your order is dispatched in multiple shipments.

Order Cancellation Before Dispatch

Orders may be cancelled before dispatch, subject to our Cancellation Policy. Once an order has been shipped, it cannot be cancelled.

Customized, stitched, or made-to-order products cannot be cancelled once production has commenced.

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Khiamals Sarees

khiamalorders@gmail.com
www.khiamalsarees.com

Our customer support team will be happy to assist you with any shipping-related queries.